Friday, August 12, 2016

POP! Slots Frequently Asked Questions

POP! Slots Frequently Asked Questions


Did you know that you can find answers to frequently asked questions right on the Playstudios website?  Well you can! 

·         Go to Playstudios.com
·         Click on “Support”
·         Use the dropdown menu to select “POP! Slots Casino”
·         Search the support questions

Here are the current questions that we found to be most useful so far:

Why isn’t my Loyalty Point count syncing?
Entering the POP! Slots rewards store will ping our servers and ensure that your LP balance is up to date and fully synced across all apps. For myVEGAS and KONAMI Slots you can enter a game to ping our servers for your most up to date balance. We are working on reducing the delay and you can be assured that your highest LP balance is correct.

How do I change my avatar?
Once you have selected a male or female POP! Avatar, you cannot change your avatar's gender

Why is my game freezing during free spins?
If your game crashes right when you enter a bonus round, force quit the app and reload it.  If you won chips during your free spins round then you will see a message next time you open the game and enter the lobby. This message should confirm how many chips you won in the bonus round and they should be applied to your balance.

How are free spins calculated?
Due to the social nature of POP! Slots, all free spin rounds are shared with the players in your bank of machines. Your free spin wins are based on a combination of your average bet as well as overall community activity between free spin rounds. 


POP! Slots Players Lounge Q&A
In addition to these support questions, we also had a Question & Answer session with the POP! Slots Community Manager a couple of weeks ago and here are some of the best questions and answers:


How and/or when are the POP! Balloons generated?
It’s random and magic!

What is the difference between the “Hot” seat, “Cold” seat, and seats with regular arrows?
Hot seat is when the machine is on fire!  Cold seat is a machine that hasn’t been played in a while.  Regular arrows are showing you where you can sit.

Do POP! chip purchases count toward a player’s total purchases for extra reward perks?
Yup!

Why does POP! Slots drain a mobile device battery so quickly?
The more feature-rich any game is, the more data your device sends back and forth from game servers.


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34 comments:

  1. My pop slots opens but then i cant play and the only option is to press back but then it exits. please help!!!

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  3. Hi you say the next stage is soon. How soon??????

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  8. Why when going into the game it closesitself down will not allow me to play on my tablet now. Also when loaded game on phone all my coins I purchase was gone. I had to repurchase to play on phone. Please tell me what is happpening

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  11. Anyone else having this problem or know a solution? So no matter what slot i sit at i put it on auto bet and it spins about 4 or 5 times. After that it just keeps spinning like i have no connection. I've had this game several months now and this just occured within the last 5 days.

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  14. My pop slots are taking a long time to load. Didnt have that problem yesterday. How do I fix it?

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    Replies
    1. The app keeps saying Pop! Slots Loading...

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    2. Sometimes there is a disconnect from the server. It should resolve itself.

      Delete
  15. Every time I try to play app. Freezes up only happens when I sign on to Facebook acct. Can play as guest no problem but then its like starting over

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  16. I can only play in MGM because it crashes in all the other casinos, it sometimes crashes in MGM, how can I fix this?

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  17. You can to do lots of money if you really have your head clear and do it in a clever way. If you can do such, go for bob casino review and see what you can actually do.

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  18. This game is an absolute RIP off, di not spend real money in chips if you value your hard earned money

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  19. Hello,

    How so I delete my personal info from hovering over my avatar in the lounge.

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  20. Can you change your avatar? Not the gender, just the character.

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  21. When is the new slots going to be ready to play the under construction ones

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  22. Bonjour je me suis créé un avatar féminin il y a qq temps et je joue plusieurs fois par jour. Mais en ouvrant le jeu il y a quelques minutes je suis apparue en avatar masculin !!! Comment récupérer mon avatar svp ?

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  25. I have noticed that some player that are way above me in level i.e. im 183 and they are in the 300's can bet lower then the minimum that you should ve able to go down too... how is this possible???

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  26. When does the rewards reset so I can actually get on they are forever and always sold out everytime I get on. So please let me know the exact time you reset them each day please so I can actually use the rewards on something I want. Please and Thank you

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  27. I have a lot of blue diamonds/balloons from the fantasy event saved up now that I've gotten all the clothes, do they carry over to other events, or disappear once the event is over? Thanks in advance for any help.

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